At the time you want to request a consultation, you can call us between 08:00 - 10:00 and between 10:15 - 12:00. You can also call us to request a home visit, a telephone consultation and for other general questions to the assistant.
All consultations - including those with the doctors' assistants - are by appointment. Consultations take place from 08:00 - 11:00 and 14:00 - 16:00. When making an appointment, 15 minutes are reserved. Do you think you need more time or are you coming with more than one person? Please let us know when making an appointment.
When you call for an appointment or visit, the doctor's assistant will ask you some questions about the reason for your visit; this is called triage. She does this to assess whether there is an emergency situation and how much time you need. The questions she asks ensure that you receive the right assistance at the right time by the right person.
In case of urgency: select 1 in the drop-down menu.
It is also possible to make an appointment for the consultation hour online. This can be done by logging into the patient portal. Through the patient portal, you can also:
Practices are very busy. The phone is red hot at many times and the consulting hours are overcrowded. We are aware that you sometimes have to wait a long time on the phone and also sometimes have to wait before you can come to the surgery. We prefer not to do this either.
The demand for care is currently very high. We do our best to help everyone as much as possible.
Should I go to the doctor?
Determine within one minute whether you need to see a GP: www.moetiknaardedokter.nl
Are you already familiar with our digital consultation service?
On weekdays between 09:00 and 16:00, you can speak to an acting GP via a video link. These consultations do not require an appointment and you do not need to visit the practice. Take a seat in the digital waiting room.
Dutch
English
Portuguese
Dutch 
English 
Portuguese