The AVG is the new law to protect privacy and personal data. Under this law, an organisation working with personal data has certain obligations and the person whose data belongs to it has certain rights. In addition to this general law, specific rules apply to privacy in healthcare. These rules are stated, among others, in the Medical Treatment Agreement Act (WGBO). These privacy regulations are intended to inform you of your rights and our obligations under the AVG and the WGBO.
Our GP practices may process various personal data about you. This is necessary to treat you medically properly and necessary for the financial settlement of the treatment. In addition, processing may be necessary for, for example, combating serious danger to your health or to comply with a legal obligation (e.g. mandatory reporting of an infectious disease under the Public Health Act).
Under the AVG, the GP practice where you are registered is the data controller for the processing of personal data that takes place in the practice. The practice complies with the resulting obligations as follows:
You have the following rights:
If you wish to exercise your rights, you can make this known verbally to the GP practice where you are registered; you will receive a form. Your interests may also be represented by a representative (such as a written proxy, or your guardian or mentor).
Practices are very busy. The phone is red hot at many times and the consulting hours are overcrowded. We are aware that you sometimes have to wait a long time on the phone and also sometimes have to wait before you can come to the surgery. We prefer not to do this either.
The demand for care is currently very high. We do our best to help everyone as much as possible.
Should I go to the doctor?
Determine within one minute whether you need to see a GP: www.moetiknaardedokter.nlĀ
Are you already familiar with our digital consultation service?
On weekdays between 09:00 and 16:00, you can speak to an acting GP via a video link. These consultations do not require an appointment and you do not need to visit the practice. Take a seat in the digital waiting room.