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Electronic medical data sharing

Your GP and pharmacy each keep their own records about you. This contains information that is important for your treatment. Your GP records your symptoms and the treatments you receive. Your pharmacist records which medicines you receive and which medicines you are allergic to. This data can be exchanged with the LSP (National Switch Point).

For a clear explanation of the LSP, watch the VZVZ video below.

Information and downloads

Giving permission

Does your GP or pharmacy use the LSP? Then he or she will ask you for permission to make your data available via this network. After your consent, your healthcare provider will register your data with the LSP by passing on your citizen service number (BSN). Giving permission can be done in three ways:

  1. You give permission to your (GP) or pharmacy by telling them.
  2. You fill this form and give this to your (GP) or pharmacy.
  3. You give via www.volgjezorg.nl consent. On that website, you can also see if you have already given permission and to whom.

If you visit more than one healthcare provider, you give permission for each healthcare provider.

Data retrieval

Another healthcare provider can then request your data if necessary for your treatment. Using your citizen service number, the LSP searches which healthcare providers have made data available about you. If data are available, the healthcare provider can request and view them.

The network only lists your BSN and which GP and pharmacy have data about you available. Your medical data is therefore not stored in the LSP.

Regional

The LSP is divided into about 40 regions. All GP surgeries, general practitioners and pharmacies, which use the LSP, are assigned to one of these regions and can join another region if necessary. Within such a region, healthcare providers exchange data with each other. An exception has been made for hospitals. They often have patients coming from several regions and can therefore exchange data with several regions. In principle, patients do not notice the regional division, unless they also visit healthcare providers from other regions. In that case, data may not be retrievable. Via the you can see in which region or regions your healthcare provider can exchange data.


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Telephone accessibility

Practices are very busy. The phone is red hot at many times and the consulting hours are overcrowded. We are aware that you sometimes have to wait a long time on the phone and also sometimes have to wait before you can come to the surgery. We prefer not to do this either.

The demand for care is currently very high. We do our best to help everyone as much as possible.

Should I go to the doctor?
Determine within one minute whether you need to see a GP: www.moetiknaardedokter.nlĀ 

Are you already familiar with our digital consultation service?
On weekdays between 09:00 and 16:00, you can speak to an acting GP via a video link. These consultations do not require an appointment and you do not need to visit the practice. Take a seat in the digital waiting room.

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